SolidOps Privacy Policy

At SolidOps, we understand that data security and privacy are paramount concerns for developers and small teams. This privacy policy outlines how we collect, use, and protect your information.

1. Information We Collect

We collect only the necessary information to provide our services:

• Account information (e.g., email address)
• Usage data related to your monitored products
• Server and application metrics
• Event tracking data

We do not use third-party cookies on our Site.

2. How We Use Your Information

We use your information solely to:

• Provide and improve SolidOps services
• Monitor your product's performance and health
• Send you important notifications and updates

3. Data Security

Your security is our top priority:

• All data transmissions are encrypted using industry-standard protocols
• Backups are encrypted on your servers before transfer and remain encrypted on our systems
• We employ robust security measures to protect against unauthorized access

4. Data Retention and Deletion

• We retain your data only as long as necessary to provide our services
• You can request deletion of your data at any time by contacting us

5. Third-Party Services

We do not sell or share your data with third parties. Any third-party services we use to operate SolidOps are bound by strict confidentiality agreements.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of certain data collection

7. Changes to This Policy

We may update this policy occasionally. We will notify you of any significant changes.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at [email protected].

By using SolidOps, you agree to the terms of this privacy policy. We are committed to protecting your data and providing a secure, reliable service for your operations needs.